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311/911 Services

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The Office of Unified Communications provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources.

Top Services

  • 911
  • 311


To provide a fast, professional and cost-effective response to emergency and non-emergency calls in the District. Created in fiscal year 2005, the OUC consolidates the emergency 911non-emergency and 311 call activities from the Metropolitan Police Department (MPD), Fire and Emergency Medical Services (FEMS) and customer service operations.

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